ChatGPT suffered a major outage this morning, but OpenAI says it’s back up

23/05/2025

ChatGPT suffered a major outage this morning, but OpenAI says it’s back up | TechCrunch

===============
ChatGPT suffered a major outage this morning, but OpenAI says it’s back up | TechCrunch

===============
[Skip to content](https://techcrunch.com/2025/01/23/chatgpt-suffered-a-major-outage-this-morning-but-openai-says-its-back-up/#wp–skip-link–target)

[![Image 3](https://techcrunch.com/wp-content/uploads/2024/09/tc-lockup.svg)TechCrunch Desktop Logo](https://techcrunch.com/)[![Image 4](https://techcrunch.com/wp-content/uploads/2024/09/tc-logo-mobile.svg)TechCrunch Mobile Logo](https://techcrunch.com/)

* [Latest](https://techcrunch.com/latest/)
* [Startups](https://techcrunch.com/category/startups/)
* [Venture](https://techcrunch.com/category/venture/)
* [Apple](https://techcrunch.com/tag/apple/)
* [Security](https://techcrunch.com/category/security/)
* [AI](https://techcrunch.com/category/artificial-intelligence/)
* [Apps](https://techcrunch.com/category/apps/)
* [Google I/O 2025](https://techcrunch.com/storyline/google-i-o-2025-live-coverage-gemini-android-16-updates-and-more/)

* [Events](https://techcrunch.com/events/)
* [Podcasts](https://techcrunch.com/podcasts/)
* [Newsletters](https://techcrunch.com/newsletters/)

Submit

Site Search Toggle

Mega Menu Toggle

### Topics

[Latest](https://techcrunch.com/latest/)

[AI](https://techcrunch.com/category/artificial-intelligence/)

[Amazon](https://techcrunch.com/tag/amazon/)

[Apps](https://techcrunch.com/category/apps/)

[Biotech & Health](https://techcrunch.com/category/biotech-health/)

[Climate](https://techcrunch.com/category/climate/)

[Cloud Computing](https://techcrunch.com/tag/cloud-computing/)

[Commerce](https://techcrunch.com/category/commerce/)

[Crypto](https://techcrunch.com/category/cryptocurrency/)

[Enterprise](https://techcrunch.com/category/enterprise/)

[EVs](https://techcrunch.com/tag/evs/)

[Fintech](https://techcrunch.com/category/fintech/)

[Fundraising](https://techcrunch.com/category/fundraising/)

[Gadgets](https://techcrunch.com/category/gadgets/)

[Gaming](https://techcrunch.com/category/gaming/)

[Google](https://techcrunch.com/tag/google/)

[Government & Policy](https://techcrunch.com/category/government-policy/)

[Hardware](https://techcrunch.com/category/hardware/)

[Instagram](https://techcrunch.com/tag/instagram/)

[Layoffs](https://techcrunch.com/tag/layoffs/)

[Media & Entertainment](https://techcrunch.com/category/media-entertainment/)

[Meta](https://techcrunch.com/tag/meta/)

[Microsoft](https://techcrunch.com/tag/microsoft/)

[Privacy](https://techcrunch.com/category/privacy/)

[Robotics](https://techcrunch.com/category/robotics/)

[Security](https://techcrunch.com/category/security/)

[Social](https://techcrunch.com/category/social/)

[Space](https://techcrunch.com/category/space/)

[Startups](https://techcrunch.com/category/startups/)

[TikTok](https://techcrunch.com/tag/tiktok/)

[Transportation](https://techcrunch.com/category/transportation/)

[Venture](https://techcrunch.com/category/venture/)

### More from TechCrunch

[Events](https://techcrunch.com/events/)

[Startup Battlefield](https://techcrunch.com/startup-battlefield/)

[StrictlyVC](https://strictlyvc.com/)

[Newsletters](https://techcrunch.com/newsletters/)

[Podcasts](https://techcrunch.com/podcasts/)

[Videos](https://techcrunch.com/video/)

[Partner Content](https://techcrunch.com/sponsored/)

[TechCrunch Brand Studio](https://techcrunch.com/brand-studio/)

[Crunchboard](https://www.crunchboard.com/)

[Contact Us](https://techcrunch.com/contact-us/)

![Image 5: OpenAI and ChatGPT logos](https://techcrunch.com/wp-content/uploads/2024/05/OpenAI-and-ChatGPT.jpeg?w=1024)

**Image Credits:**Didem Mente/Anadolu Agency / Getty Images

[AI](https://techcrunch.com/category/artificial-intelligence/)

[](https://www.facebook.com/sharer.php?u=https%3A%2F%2Ftechcrunch.com%2F2025%2F01%2F23%2Fchatgpt-suffered-a-major-outage-this-morning-but-openai-says-its-back-up%2F)[](https://twitter.com/intent/tweet?url=https%3A%2F%2Ftechcrunch.com%2F2025%2F01%2F23%2Fchatgpt-suffered-a-major-outage-this-morning-but-openai-says-its-back-up%2F&text=ChatGPT+suffered+a+major+outage+this+morning%2C+but+OpenAI+says+it%E2%80%99s+back+up&via=techcrunch)[](https://www.linkedin.com/shareArticle?url=https%3A%2F%2Ftechcrunch.com%2F2025%2F01%2F23%2Fchatgpt-suffered-a-major-outage-this-morning-but-openai-says-its-back-up%2F&title=ChatGPT+suffered+a+major+outage+this+morning%2C+but+OpenAI+says+it%E2%80%99s+back+up&summary=OpenAI%E2%80%99s+AI+chatbot+platform%2C+ChatGPT%2C+suffered+a+major+outage+Thursday.+Early+this+morning%2C+ChatGPT+users+started+reporting+issues+accessing+ChatGPT+on+the+web+and+other+platforms.+According+to+the+ChatGPT+status+page+on+OpenAI%E2%80%99s+website%2C+OpenAI+acknowledged+the+problem+at+5%3A12+a.m.+Pacific%2C+and+identified+the+root+cause+a+little+under+an+hour+later.+%E2%80%9C%5BWe%5D+%5B%E2%80%A6%5D&mini=1&source=TechCrunch)[](https://www.reddit.com/submit?url=https%3A%2F%2Ftechcrunch.com%2F2025%2F01%2F23%2Fchatgpt-suffered-a-major-outage-this-morning-but-openai-says-its-back-up%2F&title=ChatGPT+suffered+a+major+outage+this+morning%2C+but+OpenAI+says+it%E2%80%99s+back+up)[](mailto:?subject=ChatGPT+suffered+a+major+outage+this+morning%2C+but+OpenAI+says+it%E2%80%99s+back+up&body=Article%3A+https%3A%2F%2Ftechcrunch.com%2F2025%2F01%2F23%2Fchatgpt-suffered-a-major-outage-this-morning-but-openai-says-its-back-up%2F)[](https://techcrunch.com/2025/01/23/chatgpt-suffered-a-major-outage-this-morning-but-openai-says-its-back-up/)

ChatGPT suffered a major outage this morning, but OpenAI says it’s back up
==========================================================================

[Kyle Wiggers](https://techcrunch.com/author/kyle-wiggers/)

7:25 AM PST · January 23, 2025

OpenAI’s AI chatbot platform, ChatGPT, suffered a major outage Thursday.

Early this morning, ChatGPT users started reporting issues accessing ChatGPT on the web and other platforms. According to the [ChatGPT status page](https://status.openai.com/) on OpenAI’s website, OpenAI acknowledged the problem at 5:12 a.m. Pacific, and identified the root cause a little under an hour later.

“[We] are currently working to implement a fix,” reads a note on the status page posted at 5:43 a.m. Per a more recent note published at 7:09 a.m., OpenAI has implemented the fix and is “monitoring the results.”

![Image 6: OpenAI ChatGPT outage](https://techcrunch.com/wp-content/uploads/2025/01/Screenshot-2025-01-23-at-10.20.59AM.png?w=680)

OpenAI said on its website that it’s “continuing to monitor” for issues.**Image Credits:**OpenAI

This reporter was able to log into ChatGPT on the web as of publish time.

OpenAI’s API was also experiencing downtime this morning, but OpenAI claims in a [message](https://status.openai.com/history) to have resolved it.

It’s rare that ChatGPT goes down for hours. But it has happened before — recently, in fact.

In December,ChatGPT, the OpenAI API, and OpenAI’s video generator,[Sora](https://techcrunch.com/snippet/2927823/openai-releases-sora/), [experienced major disruptions](https://techcrunch.com/2024/12/26/chatgpt-and-sora-went-down-for-the-second-time-this-month/) in service. OpenAI acknowledged the problem soon after and began working on a fix. But it’d take the company roughly three hours to restore all tools.

Techcrunch event

### Join us at TechCrunch Sessions: AI

#### Secure your spot for our leading AI industry event with speakers from OpenAI, Anthropic, and Cohere. For a limited time, tickets are just $292 for an entire day of expert talks, workshops, and potent networking.

### Exhibit at TechCrunch Sessions: AI

#### Secure your spot at TC Sessions: AI and show 1,200+ decision-makers what you’ve built — without the big spend. Available through May 9 or while tables last.

Berkeley, CA|June 5

[REGISTER NOW](https://techcrunch.com/events/tc-sessions-ai/?promo=tc_inline_exhibit&utm_campaign=tcsessionsai2025&utm_content=exhibit&utm_medium=ad&utm_source=tc)

OpenAI later blamed that outage on [bugs with a new telemetry service](https://techcrunch.com/2024/12/13/openai-blames-its-massive-chatgpt-outage-on-a-new-telemetry-service/).

_TechCrunch has an AI-focused newsletter![Sign up here](https://techcrunch.com/newsletters/)to get it in your inbox every Wednesday._

Topics

[AI](https://techcrunch.com/category/artificial-intelligence/), [AI](https://techcrunch.com/tag/ai/), [artificial intelligence](https://techcrunch.com/tag/artificial-intelligence-2/), [ChatGPT](https://techcrunch.com/tag/chatgpt/), [chatgpt outage](https://techcrunch.com/tag/chatgpt-outage/)

![Image 7: Kyle Wiggers](https://techcrunch.com/wp-content/uploads/2022/03/Kyle-Wiggers.jpg?w=150)

Kyle Wiggers

AI Editor

[](https://twitter.com/Kyle_L_Wiggers)[](https://bsky.app/profile/kylelwiggers.bsky.social)[](https://techhub.social/@kylelwiggers)[](https://www.linkedin.com/in/kyle-lee-wiggers/)

Kyle Wiggers is TechCrunch’s AI Editor. His writing has appeared in VentureBeat and Digital Trends, as well as a range of gadget blogs including Android Police, Android Authority, Droid-Life, and XDA-Developers. He lives in Manhattan with his partner, a music therapist.

[View Bio](https://techcrunch.com/author/kyle-wiggers/)

![Image 8: Event Logo](https://techcrunch.com/wp-content/uploads/2025/05/techcrunch-sessions-ai-small-logo.jpg)

June 5, 2025

Berkeley, California

LIMITED TIME: Save $300+ on your ticket, plus an additional 50% on a second for a full immersive day of AI! Hear from AI pioneers from Google DeepMind, OpenAI, Anthropic, and more on the main stage and in breakouts, and network like never before.

[REGISTER NOW](https://techcrunch.com/events/tc-sessions-ai/?utm_source=tc&utm_medium=ad&utm_campaign=tcsessionsai2025&utm_content=earlybirdbogo&promo=tceventssidebar_ebbogo&display=)

Most Popular
————

*
### [ChatGPT: Everything you need to know about the AI-powered chatbot](https://techcrunch.com/2025/05/23/chatgpt-everything-to-know-about-the-ai-chatbot/)

* [Kyle Wiggers](https://techcrunch.com/author/kyle-wiggers/)
* [Cody Corrall](https://techcrunch.com/author/cody-corrall/)
* [Alyssa Stringer](https://techcrunch.com/author/alyssa-stringer/)
* [Kate Park](https://techcrunch.com/author/kate-park/)

*
### [California prepares to sue feds after Senate revokes the state’s EV rule](https://techcrunch.com/2025/05/23/california-prepares-to-sue-feds-after-senate-revokes-the-states-ev-rule/)

* [Tim De Chant](https://techcrunch.com/author/tim-de-chant/)

*
### [At TechCrunch Sessions: AI, Artemis Seaford and Ion Stoica confront the ethical crisis — when AI crosses the line](https://techcrunch.com/2025/05/23/when-ai-crosses-the-line-artemis-seaford-and-ion-stoica-confront-the-ethical-crisis-at-techcrunch-sessions-ai/)

* [TechCrunch Events](https://techcrunch.com/author/techcrunch-events/)

*
### [X continues to suffer bugs following Thursday outage](https://techcrunch.com/2025/05/23/x-continues-to-suffer-bugs-following-thursday-outage/)

* [Kyle Wiggers](https://techcrunch.com/author/kyle-wiggers/)

*
### [Founders First: Iliana Quinonez of Google Cloud on AI agents, infrastructure, and democratization at TechCrunch Sessions: AI](https://techcrunch.com/2025/05/23/founders-first-iliana-quinonez-of-google-cloud-on-ai-agents-infrastructure-and-democratization-at-techcrunch-sessions-ai/)

* [TechCrunch Events](https://techcrunch.com/author/techcrunch-events/)

*
### [Tick tock: Just 3 days left to save up to $900 on your TechCrunch Disrupt 2025 pass](https://techcrunch.com/2025/05/23/tick-tock-just-3-days-left-to-save-up-to-900-on-your-techcrunch-disrupt-2025-pass/)

* [TechCrunch Events](https://techcrunch.com/author/techcrunch-events/)

*
### [Apple could launch AI-powered smart glasses in 2026](https://techcrunch.com/2025/05/23/apple-could-launch-ai-powered-smart-glasses-in-2026/)

* [Dominic-Madori Davis](https://techcrunch.com/author/dominic-madori-davis/)

Loading the next article

Error loading the next article

[![Image 9: TechCrunch Logo](https://techcrunch.com/wp-content/themes/tc-24/dist/svg/tc-logo.svg)](https://techcrunch.com/)
* [X](https://twitter.com/techcrunch)
* [LinkedIn](https://www.linkedin.com/company/techcrunch)
* [Facebook](https://www.facebook.com/techcrunch)
* [Instagram](https://instagram.com/techcrunch)
* [youTube](https://www.youtube.com/user/techcrunch)
* [Mastodon](https://mstdn.social/@TechCrunch)
* [Threads](https://www.threads.net/@techcrunch)
* [Bluesky](https://bsky.app/profile/techcrunch.com)

* [TechCrunch](https://techcrunch.com/)
* [Staff](https://techcrunch.com/about-techcrunch/)
* [Contact Us](https://techcrunch.com/contact-us/)
* [Advertise](https://techcrunch.com/advertise/)
* [Crunchboard Jobs](https://www.crunchboard.com/)
* [Site Map](https://techcrunch.com/site-map/)

* [Terms of Service](https://techcrunch.com/terms-of-service/)
* [Privacy Policy](https://techcrunch.com/privacy-policy/)
* [RSS Terms of Use](https://techcrunch.com/rss-terms-of-use/)
* [Code of Conduct](https://techcrunch.com/code-of-conduct/)

* [Anthropic](https://techcrunch.com/2025/04/30/anthropic-suggests-tweaks-to-proposed-u-s-ai-chip-export-controls/)
* [OpenAI](https://techcrunch.com/2025/04/29/openai-explains-why-chatgpt-became-too-sycophantic/)
* [Duolingo](https://techcrunch.com/2025/04/30/duolingo-launches-148-courses-created-with-ai-after-sharing-plans-to-replace-contractors-with-ai/)
* [Wikipedia](https://techcrunch.com/2025/04/30/__trashed-4/)
* [Hugging Face](https://techcrunch.com/2025/04/28/hugging-face-releases-a-3d-printed-robotic-arm-starting-at-100/)
* [Tech Layoffs](https://techcrunch.com/2025/02/28/tech-layoffs-2024-list/)
* [ChatGPT](https://techcrunch.com/2025/01/28/chatgpt-everything-to-know-about-the-ai-chatbot/)

![Image 10](https://pixel.wp.com/g.gif?v=ext&blog=136296444&post=2951951&tz=-7&srv=techcrunch.com&hp=vip&j=1%3A14.6&host=techcrunch.com&ref=&fcp=1016&rand=0.36787671283494017)

Some areas of this page may shift around if you resize the browser window. Be sure to check heading and document order.

AI Track Hub

AI Track Hub

ChatGPT suffered a major outage this morning, but OpenAI says it’s back up

You May Also Like

OpenAI says its board of directors ‘unanimously’ rejects Elon Musk’s bid

OpenAI wants to team up with governments to grow AI infrastructure

Google’s Sergey Brin: ‘I made a lot of mistakes with Google Glass’